Director Business Customer Development

Director Business Customer Development – Service Logistics

Position Overview:

• We are seeking an innovative and solutions-oriented individual to support the growth agenda of our
• Service Logistics business. In this role, you will focus on cultivating long-term, mutually beneficial relationships and managing executive-level customer engagements to drive profitability and expansion.

Key Responsibilities:

• Manage executive-level customer relationships to ensure profitability and business growth.
• Actively identify and pursue new business opportunities beyond the existing customer base.
• Ensure company profit goals are met, with a focus on revenue and gross profit.
• Establish and deliver on pipeline goals, including:
• Gross revenue in the pipeline
• Growth against targets
• Business close ratio
• Create client-specific value propositions for outsourced services.
• Track performance against client objectives, support business consultancy, and drive business growth.
• Identify and evaluate profitable business ventures.
• Collaborate with internal teams to leverage resources in pursuit of business opportunities.
• Consistently develop and meet all specified revenue and pipeline goals.
• Utilize exceptional customer satisfaction and relationship management skills.

Required Education & Experience:

• Bachelor’s Degree (required)
• MBA (preferred)
• 10+ years of supply chain experience (preferred)
• 5+ years in sales or consulting experience (preferred)

What We Offer:

• A collaborative, business-casual work environment
• A culture focused on teamwork, development, training, and continuous improvement
• Competitive wages
• Comprehensive insurance benefits (health, dental, vision, and life)
• 401(k) plan
• Paid vacation and holidays

Equal Opportunity Employer:

We are proud to be an equal opportunity employer and are committed to creating an inclusive environment for all employees.